Ex2 OutCoding

Call Center Services

Place of Origin:
Costa Rica
Model Number:
Call Center Services
Detailed Description

Our company is a near shore outsourcing company. Our company is a leading provider of customer-focused call center solutions.

OutCoding Global Services is a near shore outsourcing company started in 2000 with Offices in San Jose, Costa Rica and Miami, FL. The promoters of the company saw the need of a near shore option for US based companies. Company started as an offshore software development center and diversified to cater Business Process Outsourcing and Call center needs of its customer. In 2007, company got a major vote of confidence via private equity investment from CR Equity Investments LLC.

At OutCoding Global Services we take pride on training and retaining a team that will be able to handle any business process that a client would like to entrust us for optimal performance. We commit ourselves to the highest level of customer satisfaction in order to make sure that is not only a cost wise decision, but a business smart choice, that will help grow the client organization.

The goals we look for our client are:

·        Improve Customer and Employee Satisfaction: We look to raise the bar on Customer Service both for internal and external touch points for our clients. We believe that keeping employees and customers happy with the services / products provided to them is the corner stone of a successful business.

·        Reduce Costs: We look to reduce the costs of the operation without compromising the service level. We guarantee the level of expertise required to handle any process at a lower cost than the actual in-house or Outsourcing operation, we do this by creating efficient work process and using technology.

·        Allow focus on core functions: By outsourcing processes to us, our clients can get the onsite resources to focus on the key core activities of their business.

·        Tight integration with client applications: We keep our costs low by integrating with clients existing call center technologies and applications. It also allows for the client to have complete visibility on the performance of our team.

Miryana Calderon

Business Development

Ex square OutCoding

TEL:  01150688145440

We supply with all kinds of Ungrouped!We are specializing in producing many kinds of products,welcome to contact me for the details!We promise timely delivery, short lead time and good after sell service.Above items are just a part, many more Cisco products are not listed out, please feel free contact us for more details. Thank you for your attention

Company information:
    Ex2 OutCoding ,established in 2000 . We is an exporter of Costa Rica Software Development products.    we can provide high quality products because the quality is the basic of a product.    More further information that feel free to contact us followed!Welcome to visit our company website(www.outcoding.com), if you have interest of any of our product, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements
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Send Inquiry to this Supplier
Ex2 OutCoding
Ms. Miryana Calderon
De La Uned 100 Metros Norte Y 50 Metros Este.

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