IKE Science & Technology Co., Ltd.
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Call management CTI Software for enterprise

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Call management CTI Software for enterprise
Detailed Description

CTI Software for Business Management
1.Customer management
2.Email management
3.purchase/sell/store Management

Call Management CTI Software for enterprise


1. Brief Introduction

This system is combined with PABX telephone network and company LAN network to form a huge data exchange network.

Need one data management server for this network, user can use standard computer as server ( however, we are sugest use special server to ensure data security),install MicroSoft SQL Server on that computer, then connect with PABX and computer via COM port, install this CTI software on other branch computer,and assign corresponding extension for each branch computer.


2. Call Management

2.1 Screen Popup(Caller information will popup on the screen of PC when he/she call you)

2.2 Click Dialing

2.3 Voice Recording(User can record conversation via a PC while talking with a caller on an outside line. so the recording will be stored into the PC, user don't need to worry about the capacity of recording)

2.4 Voice Mail Box(Caller will leave a message to you when you don't answer the call)

2.5 Blacklist / VIP

2.6 Call Information Speed Input

2.7 History Record Speed Search

2.8 Communication Record Classify

2.9 VOIP (Skype)

2.10 HI-FI Hands-free Speaker


3. Customer Management

3.1 Detailed Company Information

3.2 Detailed Contact Person Information

3.3 Business Contact Process

3.4 Cross Department Cooperation

3.5 Unified Email Template

3.6 Automatic Distribute Email

3.7 Automatic Intelligent Mass Mailing

3.8 Email-checking Authority


4. Purchase-Sale-Stock Management

4.1 Selling Process

4.2 Purchasing Process

4.3 Account Statistics

4.4 Classify Warehouse

4.5 Stock Count, Allocate and Reports

4.6 Sales Status / Purchase Analysis


5. Secretary Service

5.1 Business Reminding

5.2 Customer & System Data Input / Output / Backup

5.3 Information Inquire, Statistics and Reports Output

5.4 Authorized Recordings Management

5.5 Screen Monitor


6. Statistics

6.1 Customer Type

6.2 Business Benefit Analysis

6.3 Product Demand Analysis

6.4 Online Statistics


NOTE: the CTI software work with the intelligent telephone, to build a Business Management System.

We supply with all kinds of Business Management Software(CTI)!All the above picture is just for your reference, We can provide service according to client's requirements!We promise you with the finest price,high quality and best service.If you have any problems about details please contact us.

Company information:
    IKE Science & Technology Co., Ltd. established sine 2004 . We is an exporter of China (Mainland) Software products.    Our products always sell well in the worldwide markets, including South America Southeast Asia Africa Mid East Eastern Asia. We are known for our fine quality, uniqueness, and service. We grow with quality!    We are looking forward to cooperating with you. We provide clients with our best price, quality products and our most intimate services.Please visit our website at www.ike.cn for more information on our business and products!
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Send Inquiry to this Supplier
IKE Science & Technology Co., Ltd.
Ms. Chen Maggie
3 Keyuan Road, B District, Nanhai (Shishan) Scientific And Technology Industry Park, Foshan City, Guangdong Province. China

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